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The WHO interview: common mistakes and how to overcome them

"Who" is a method for hiring that focuses on identifying the right person for the job, rather than just their qualifications. The goal of this approach is to find individuals who possess the skills and attributes necessary to excel in the role, rather than just those who meet a certain set of criteria.



However, despite its benefits, the "Who" method can also lead to mistakes in the hiring process. Here are some common mistakes and how to overcome them:


  • Not clearly defining the role: The "Who" method is only effective if you have a clear understanding of the role and the skills and attributes required for success. Without this, it's difficult to identify the right candidate. To overcome this, take the time to clearly define the role, including the specific responsibilities, qualifications, and attributes needed.

  • Not considering qualifications: While the "Who" method focuses on identifying the right person for the job, it's important not to overlook qualifications entirely. Qualifications are still important, as they provide a baseline of knowledge and skills that are necessary for the role. To overcome this, consider qualifications as a starting point and use them to narrow down the pool of candidates, but don't let them be the only factor in your hiring decision.

  • Biasing the selection: The "Who" method requires that you evaluate candidates based on their fit for the role and not based on personal biases or stereotypes. However, it's important to be aware of your own biases and to make sure that you are not unconsciously favoring one candidate over another. To overcome this, use objective criteria and take steps to minimize bias, such as using blind resumes and standardized interviews.

  • Not giving enough weight to the candidate's fit: The "Who" method is all about finding the right person for the job, but it's important not to overlook the other factors that are important in a hiring decision. This include salary, benefits and location. To overcome this, make sure that you consider all of the factors that are important to you and your organization when making a hiring decision.

  • Not giving enough weight to the candidate's values: The "Who" method is about finding the right person for the role and for the company culture. It's important to find someone whose values align with the company's values and culture. To overcome this, make sure you ask the candidate about their values and how they align with the company's values and culture during the interview process.



By keeping these common mistakes in mind and taking steps to overcome them, the "Who" method can be an effective way to identify the right person for the job and ensure a successful hire. It's important to remember that the "Who" method is not only about finding the right person for the role, but also for the company culture and values, this will lead to a better retention rate and employee satisfaction.


*If you are interested in learning more about this method, just go and grab a copy of the book here!

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